Nationwide outages impacted 911 emergency call centers across the country, including all of Washington state, The Oregonian reported.
The communications company confirmed in a Facebook post around 11 a.m. Thursday that their network is "experiencing a disruption affecting customer services", and some customers are not able to file help tickets on the CenturyLink website.
The outage began early in the day and continued into the evening, the Associated Press reported. We estimate that services will be fully restored within four hours. CRESA said it pushed information about reaching 911 through "all other methods" before sending a message through its Emergency Alert System and Wireless Emergency Alerts systems Thursday evening.
King County advises people unable to get through by dialing 911 to try their text-to-911 feature.
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There are four emergency call centers now operated by State Police in Mass. and residents using a cellphone to call 911 should call one of these centers instead, State Police advised.
The outage only affected wireless 911 call, not landline calls.
Many CenturyLink customers across the USA were without internet Thursday amid a lengthy outage that stretched from NY to California. The shutdown affected some state agencies in Idaho, including the Department of Education's office phones and the Department of Correction's inmate phone system.