On Friday, a class-action lawsuit was filed in Seattle by Switch owner Ryan Diaz, alleging that Nintendo has violated the federal Magnuson-Moss Warranty Act and arguing that the company has caused "financial injury" to its customers. This is something we all know as control stick drift.
Joy-Con drift occurs when a Nintendo Switch detects movement in its controller sticks, without corresponding user input. A Nintendo spokesperson said the company was aware of reports that "some Joy-Con controllers are not responding correctly". We want users to have fun with Nintendo Switch and if anything hinders this goal we always encourage you to visit the official support site so you can help. The company merely directs affected customers to its customer support page, and charges $40 to fix the controllers if they are outside warranty. A second set of Joy-Cons Mr Diaz owned also started drifting after 13 months and therefore outside of the warranty.
Even if you haven't encountered this problem yourself, you've nearly certainly heard of a Switch owner who has: Joy-Con drift.
The drifting issues will only be affecting a minority of users, but given the millions of Switch consoles in use worldwide, even a small fraction of that install base could make up a considerable number of players who aren't having the experience they expected when purchasing their Nintendo Switch.
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The lawsuit cites over a dozen posts from online forums - dating back as early as 2017, the same year the Switch launched - where owners complained about the drifting issue and had to pay to replace them multiple times. The go on to describe Nintendo's failure to disclose the problem as "unfair, deceptive and/or fraudulent".
The other factor might be the looming release of the Switch Lite. Kotaku noted that Nintendo's online support page was altered recently to include a link for Joy-Con repairs, making it far more simple for customers to start a fix ticket and have their Joy-Cons sent in to be fixed. Despite this awareness, Nintendo "fails to disclose the defect and routinely refuses to fix the joysticks without charge" when drift starts happening. Davis is after monetary compensation, "cos America, but also demands "declatory relief" in regards to Switch owners rights".
While this has been a problem since the beginning, Joy-Con drift has gotten more attention of late.
You don't have to look very far for examples of how widespread Joy-Con drift is.