The outage started at 7 am PST.
Our system is experiencing downtime issues that are affecting all functionalities on our platform.
An "issue with a part of our infrastructure" caused the 17-hour disruption on Monday, the company said in a statement. We're so sorry this is happening! But on Monday, much of that disappeared with Robinhood's outage. You can have a look at a few complaints from users who are unhappy with the outage. I agree that Robinhood won't be accountable for momentary interruptions in service attributable to upkeep, Web site or App adjustments, or failures, nor shall Robinhood be responsible for prolonged interruptions attributable to failures past our management, together with however not restricted to the failure of interconnecting and working methods, pc viruses, forces of nature, labor disputes and armed conflicts.
Robinhood Markets Inc. customers experienced technical issues on the company's online service when USA markets opened on Monday morning.
Robinhood was not alone in having difficulties during a record breaking day of trading.
The outage began at around 6:30 a.m. PT and was cleared up around 11:00 pm PT. Robinhood placed blame on "instability" in part of its infrastructure that allows its systems to communicate with each other.
It wasn't the leap year, a coding blip, or a hack that caused Robinhood's massive outages yesterday and today that left customers unable to trade stocks.
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"We're testing through the night, and may observe some downtime as we prepare for Tuesday", the email said.
Online brokerage platform Robinhood suffered an outage Monday that lasted the entire US trading day and prevented customers from making trades as stocks surged after last week's rout.
This isn't the first time that Robinhood's code has got the company into trouble. On Tuesday, technical issues continued.
While customers are irate, Robinhood said it is contacting customers and will work with them on a case by case basis to potentially offer bill credits and/or other potential compensation due to the outage.
The outage is another black eye for Robinhood, which caters to young people and is valued at almost $9 billion.