While more details of this incident weren't known yet, Canon has reported another incident through an internal memo sent by its IT Service Center, where it said: "widespread system issues affecting multiple applications, Teams, Email, and other systems may not be available at this time".
When we contacted Canon about this outage, they referred us to the notice on the image.canon site.
The company says partial service was resumed on Tuesday, but the image.canon homepage on Thursday showed a message saying the connection is not fully secure.
"Enterprises must take the time to ensure they've built a strong security foundation, which includes investment in both prevention and detection technologies today if they don't want to be a victim tomorrow", the advisor added. We confirmed that the still image thumbnails of the affected files were not affected, and there was no leak of image data.
However, a seemingly contradictory statement raises questions: in their statement, Canon claimed that "some" photo and video image files were "lost".
10 Tb of information from the company Canon would have been stolen by the group of hackers, Maze, in exchange of a ransom for its return.
Facebook gives employees $1000 as it extends remote work to July 2021
As Reuters reports , the social network has made a decision to extend its work from home policy for employees until July 2021. The social media giant which last month told employees that many will work from home until July 2021 at the earliest.
"While we first thought that the image.canon outage was related to the ransomware attack, Maze has told us that it was not caused by them", said the Bleeping Computer. However, there is no information about how big the ransom being demanded is and no proof of the data it claims to have stolen as Maze declined to share any further details.
Maze is an enterprise-targeting human-operated ransomware that compromises and stealthily spreads laterally through a network until it gains access to an administrator account and the system's Windows domain controller.
Weirdly enough, despite the company-wide and photo-facing hacks happening around the same time, it looks like they're unrelated since Maze - the ransomware gang behind the former heist - has said that it wasn't one of their targets.
During this process, Maze will steal unencrypted files from servers and backups and upload them to the threat actor's servers.
As per Bleeping Computer, which has acquired a screenshot of what is alleged to be the ransom note, Canon was hit by the notorious Maze ransomware gang on August 5. This group of ransomware operators was responsible for other high-profile attacks to institutions like Xerox, LG, Conduent, Chubb, MaxLinear, Cognizant, VT San Antonio Aerospace, and the City of Pensacola, Florida.
Watch this space for more updates, as this is a developing story!